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Shipping FAQ

Once you place your order, we aim for a fast and efficient process:

    • Step 1: Your order is processed and prepared for shipment within 1 business day.
    • Step 2: We hand your package over to the postal service.
    • Step 3: You’ll receive an email with a tracking code as soon as your package is shipped, allowing you to monitor its journey in real-time.

Yes! Once your order is ready for shipping, we’ll email you a tracking code. You can use this code to monitor the status of your delivery.

  • Delivery times depend on your location. Below is an estimate:

    • Netherlands: 1–3 business days
    • Belgium and Germany: 2–5 business days
    • Rest of Europe: 3–7 business days
    • Outside Europe: 7–20 business days

    Please note: During holidays or peak seasons, delivery times may vary slightly.

Yes, we offer worldwide shipping! Shipping costs and delivery times vary by country. Any applicable import taxes or duties are the responsibility of the buyer.

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Our team will be temporarily unavailable as we’re supporting the Europa Cup bobsleigh event. Thank you for your understanding and patience!

Orders placed between Jan 28 and Feb 20 2025 will be packed and shipped starting Feb 20.

Use code EUCUP5 at checkout for 5% off your order while we’re at the Europa Cup!